Dear Members,

Our utmost desire is that each visit to the resort, is filled with phenomenal moments, where your lodging is not only comfortable but also a source of joy. When you leave our premises, we hope you carry with you a sense of contentment for all the joyful experiences you have had. Therefore, with this in mind, we have taken the initiative to revitalize “La Fragua” building, specifically focusing at the moment on the 3rd and 4th floors. The focal purpose of this message is that our members are well-informed about the ongoing renovations and share the excitement of the transformative changes we are making for you. 

One of the significant updates we are implementing is the air conditioning system, featuring a high-level technology with digital sensors incorporated. The new system not only looks great, but it also provides a cozy retreat from the heat of our beautiful destination. Additionally, we’ve made some changes to our rooms that we think you’ll find delightful. For example, the replacement of the aluminum railings with metal railings that have a wooden covering. This will help us preserve the colonial and traditional style that characterizes our hotel. Likewise, door handles, power outlet frames and shower and bathtub faucets will also be renewed and will feature a new design and refined materials.

A new color palette marks a new beginning. That is why we have decided to transition our vibrant suites to a calming white together with the closets, and the window frames to a sleek black. As part of our modernization efforts, we have also introduced new home appliances, including a brand-new grill for those special dinners with your loved ones. All these changes are carefully chosen to complement the colonial and traditional ambience of our resort and to enhance your accommodation with us.  

Exciting times lie ahead, and there is much more in store for you to enjoy in the near future. However, all good things require time and patience and we kindly ask for your understanding as we work with the circumstances in this area. 

On behalf of Hacienda Encantada Resort & Residences, we extend our gratitude for consistently choosing us as your home away from home. We look forward to sharing more about this process and the extraordinary moments with you in the days to come.